This article speaks indirectly about the difference between responding vs reacting and how it begins with you. A great example of how to discern between the two is in your work environment.. “ you just received an email from a co-worker that at first sight appeared aggressive” you have two options, respond or react. You get to decide how to proceed !
Read the article on how having difficult conversations all begin with your respond vs react behavior here:
https://loom.ly/bDmUE04
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